BTS Technologies, a leading HR Services, Recruitment, and IT Consulting firm, is hiring an experienced Service Delivery Manager (SDM) for its Hyderabad operations. This hybrid role demands an accomplished technical leader with over 15 years of industry experience. You will oversee critical application management, optimize enterprise service delivery, and manage complex modern data platforms for clients within the financial services and investment management sectors. The position operates on a specialized 2 PM – 11 PM IST shift to align with global business workflows.
Core Responsibilities & Technical Expectations As an SDM, you will act as the pivotal link between client business needs and backend technical execution.
- Service Delivery Leadership: Overseeing end-to-end service delivery, application management, and maintaining robust enterprise application ecosystems and APIs.
- Cloud & Data Platforms: Managing modern cloud data architectures with deep expertise in AWS and Snowflake.
- Programming & Scripting: Utilizing SQL and Python to analyze data, streamline processes, and maintain platform integrity.
- Performance Monitoring: Implementing and managing Application Performance Monitoring (APM) and observability tools to ensure zero downtime and optimal system health.
- Domain Expertise: Applying strong domain knowledge in Investment Management and Financial Services to deliver tailored technological solutions.
Eligibility & Job Details
- Experience Level: 15+ Years of extensive IT and service delivery experience.
- Number of Openings: 1 exclusive vacancy.
- Job Location: Hyderabad (Hybrid work model).
- Shift Timings: 2:00 PM to 11:00 PM IST.
- Industry Focus: Financial Services / Investment Management.
Application Process & Resume Tips Since this is a highly senior management role, your resume must highlight measurable leadership achievements.
- Emphasize Cloud & Data Scale: Explicitly detail the size and scope of the AWS and Snowflake environments you have managed.
- Showcase Financial Domain Experience: Your experience in investment management must be clearly outlined, showing how you translated financial requirements into technical deliverables.
- Highlight Observability Tools: Mention the specific APM tools you have implemented (e.g., AppDynamics, Dynatrace, Datadog) to ensure system reliability.
How to Apply Direct hiring is underway for this leadership position. Interested candidates meeting the 15+ years experience criteria can share their updated profiles directly with the recruitment team.
📩 Email Application: Send your updated CV to tk@btstechnologies.in
BTS Technologies Recruitment 2026: Service Delivery Manager (SDM) | Hybrid in Hyderabad
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